You are in your apartment. The unit next to you is listed on house-sharing websites. Sometimes, the temporary renters are great. Tonight, the temporary renters are throwing a party. It's after midnight, they are loud and there is a line of people waiting to pay a cover to get in. The police are called, 80 strangers scatter out of your building, and the party ends for tonight. But, what about tomorrow, or next week, or next year? You tell the City and the City introduces an ordinance to reform the shared housing industry.
You are a healthcare worker who recognizes the uncertainty surrounding the pandemic. You are particularly empathetic of people who may have been exposed to the vius or are experiencing symptoms. They are scared and anxious because no one seems to have answers. But, you do. You have resources at your fingertips to provide them with the care they need and your employer can provide you with a list of qualified people to contact. You need the ability to access this list and track your conversations with patients.
You found a job in the big city. You fell in love, married and had a baby. You needed more space and bought a house in the suburbs. Your office is downtown, so you take the Metra. Your train is late. You open the Metra website on your phone. It doesn't look good or work well. "Something seems wrong," you think. You are not able to find the updates you need and start to wonder, "is the Metra safe? Why do my tickets cost so much? Do they care about my experience?" You conclude Metra is a failure and you wouldn't ride it, if you didn't have to.